Contact Us
Contact Us
We’re here to help with any questions or concerns you may have regarding any Lisa Hair Removal Device. Whether you need assistance with enquiries, returns, or order and shipping information, our support team is ready to assist you.
General Enquiries
Have a question about our products, services, or policies? Feel free to reach out!
Email: info@buylisa.shop
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)
We aim to respond to all emails within 1-2 business days.
Returns & Warranty Claims
If you need to return a product or make a warranty claim, we’ve got you covered.
Email for Returns/Warranty: returns@buylisa.shop
Please include the following information when contacting us:
- Full Name
- Order Number
- Description of the issue or reason for return
- Photos or videos of the product (for warranty claims)
Our support team will respond with further instructions within 1-2 business days. For more details on our Returns Policy, please visit our Returns & Warranty page.
Order & Shipping Information
If you have questions about your order status or shipping details, please contact us below:
Email for Orders & Shipping: shipping@buylisa.shop
For your convenience, we recommend having your order number ready when contacting us. You will also receive a tracking link via email once your order has been shipped, where you can track your package directly.
We’re committed to making your experience with Lisa as smooth as possible. Don't hesitate to get in touch with us for any questions or assistance you may need!