Product Q&A's
Frequently Asked Questions
1. How does the Lisa Hair Removal Device work?
The Lisa Hair Removal Device uses a combination of epilation, shaving, or IPL technology, depending on the product, to remove hair from the root or with surface precision. Each product is designed to target various parts of the body like the face, underarms, bikini line, and legs, offering you smooth results that last longer than traditional shaving.
2. Is the Lisa device painful to use?
Most customers describe the sensation as minimal and pain-free. Some devices, especially our IPL models, may produce a slight warmth or tingling sensation, but it's generally well-tolerated. Our epilator devices are designed with features like ice cooling or floating blades to reduce discomfort.
3. What areas of the body can I use the Lisa devices on?
All Lisa hair removal products are designed to be versatile. You can safely use them on the face, body, underarms, and bikini area. Some models include specific attachments for delicate or hard-to-reach areas, so please refer to the individual product descriptions for more details.
4. How long will the results last?
Results vary depending on the device and hair type. Epilators and IPL devices typically offer longer-lasting results, with smoother skin lasting up to several weeks. Shaving devices offer immediate results but will need to be used more frequently.
5. Can the Lisa device be used in the shower?
Yes! Several Lisa hair removal devices are waterproof, including those with an IPX6 waterproof rating, meaning you can safely use them in the shower or bath. Always refer to the specific product details to check if your device is suitable for wet use.
6. How long does it take to charge the Lisa devices?
Charging times differ across models. On average, our rechargeable devices take about 2 hours to reach full charge and offer between 50 to 70 minutes of use on a single charge. You can find the charging details in the product specifications section for your device.
7. Are replacement blades or heads available for purchase?
Yes! For most models, replacement blades, heads, or threading components are available. Make sure to check the specific model and product page to see what replacement options are available.
8. Is the Lisa IPL device safe for all skin tones?
Our IPL devices are designed to work on a wide range of skin tones, but results may vary. We recommend testing a small area of your skin before full use. Please refer to the device’s manual for any specific skin tone compatibility guidelines.
9. What’s the difference between epilation and IPL?
Epilation removes hair from the root using tiny tweezers or blades, while IPL (Intense Pulsed Light) targets the pigment in the hair follicle to reduce hair growth over time. Epilation offers immediate results, while IPL may take several sessions for long-term results. Both methods offer smoother skin, but your choice depends on your hair removal preferences.
10. Do I need to use any creams or gels with the Lisa devices?
For our IPL products, it's recommended to shave the treatment area first for the best results, but you don’t need to use any specific creams or gels. Our epilators and shavers work perfectly fine without any additional products, though you may choose to moisturize your skin post-treatment for extra softness.
11. Can men use the Lisa devices?
Yes! While our marketing may focus on women, the Lisa devices can be used by anyone looking for smooth, hair-free skin. Many of our products are suitable for male grooming needs as well.
12. What is the warranty on Lisa products?
All Lisa products come with a 1-year limited warranty. This covers manufacturing defects, but please refer to our warranty and returns page for more details.
13. What happens if my device stops working?
If your Lisa device stops working, please reach out to our customer support team. You are covered under our 1-year limited warranty, and we also offer free returns for any faulty products.
14. How do I clean and maintain my Lisa device?
Most Lisa devices come with detachable heads for easy cleaning. Simply follow the instructions in your product’s manual to remove the blades or epilator heads and clean them with the included brush. Some devices are waterproof and can be rinsed under water, but make sure to check your device’s specifications.
15. Do you ship internationally?
At the moment, Lisa primarily ships within Australia. Please refer to our shipping policy page for more information on delivery times and international shipping options.
16. What if I’m not satisfied with my Lisa device?
We offer a 100% money-back guarantee for 30 days after purchase if you're not satisfied with your product. Simply contact us to initiate the return process.
Let customers speak for us
Two tizhni delivery to Kiev. The head of the charge and the press of the merezhi. Tried into robots-everything was matched. My daughter.
Thanks to the seller, the product arrived in Ukraine very quickly. Before the due date, everything is satisfied with the product, I recommend the seller.
Shipping was very fast. It’s a little bit difficult to use at first. But after few times you get a hang of it
It's cute I recommend it, it's worth it😍💗💗💗It's amazing, to buy it you won't regret it is fabulosoooooooo
it was a good product it serves its purpose. Although it doesn't remove all hair completely but it is good saves a lot of time. i am happy
The product arrived very well packaged, it complies with the description, it works well, it hurts a little but it is a matter of getting used to it.
Excellent product really liked🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍
little longer that thay says, but its here. its in good condition, good pakage, and work! )))))((((((((
The product is elegant and soft but the size is very small compared to the sizes in both Europe and Africa
I arrive very fast in less than 15 days, now I will try it
So beautiful. I loved her. Advise the seller. Tried it good. Chill the hair from the roots... So beautiful. I loved her. Advise the seller.
I really loved this electric epilator! At first I was afraid it won't work, but now that I 've learned to use it, I'm really enjoying it. Let's go there for the pros and cons. OBS: I 've never had an electric epilator before.
Pros: good, cheap and affordable product. I bought for $33 reais with taxes included. Comes with recharger, so it's not the (phew!) pile not to feel so much pain in waxing. Well resistant and easy to handle.
Cons: do not expect it to be a Philips gives life, will have to pass several times to pluck the hairs. Battery discharges a little fast if you have to use in difficult regions (crotches) and will have to use together in the socket. Sometimes it does not tear off the hair of the root and breaks and in others it does not start, especially if it is very small.
However, I loved the product very much and it was super worth it.
Really easy to operate, and doing the job! Recommends
Customer Reviews
My advice to anyone who comes across this account remember to check the reviews and don’t buy anything without do extensive research
I ordered the identifying spray with the dermablade set and only received one email from Lisa. Whenever I try to make contact the email doesn’t go through. I wanted to believe I wasn’t scammed however I feel I was
Shipping was very fast. It’s a little bit difficult to use at first. But after few times you get a hang of it
😍😍
Excellent product really liked🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍
Customer Reviews
Kba OK. It is wireless and has a backlight. However, when connected under the charger, it turns green as if it was charged. You don't know how much to charge. The head is like a little concave?! Hard pressed in some parts of the body. But for that price he does the job anyway
Two tizhni delivery to Kiev. The head of the charge and the press of the merezhi. Tried into robots-everything was matched. My daughter.
Thanks to the seller, the product arrived in Ukraine very quickly. Before the due date, everything is satisfied with the product, I recommend the seller.
It's cute I recommend it, it's worth it😍💗💗💗It's amazing, to buy it you won't regret it is fabulosoooooooo
it was a good product it serves its purpose. Although it doesn't remove all hair completely but it is good saves a lot of time. i am happy
